Here is why millions of happy partners are choosing us!
Wide range of quality products
Competitive prices and offers
Multiple payment options
Reliable doorstep delivery
Lets get you started in 3 simple steps
- 1
Sign Up
Create an account using your mobile number
- 2
Share Details
Complete your KYC process online
- 3
Start Ordering
Order anything, get it delivered at your doorstep
Frequently Asked Questions
How do I register myself as a JioMart Partner customer?
Answer
After entering your Registered Mobile Number on the JioMart Partner web page/ app and accepting the terms and conditions, you will be required to submit the OTP received on your Registered Mobile Number. As a first-time user, you will have to update your personal, business details and select a segment. For completing the registration process, click the popup for completing your documentation by uploading relevant documents like Proof of Identity, Proof of Business and PAN card details. On accepting the terms and conditions, you will have to submit the second OTP received on your Registered Mobile Number. Upon validation of the documents, your Merchant Identification Number (MID) will be activated and you a confirmation SMS will be sent to you.
What is the minimum order value (MOV)?
Answer
MOV - Minimum Order Value is the value to place an order on JioMart Partner. It may vary from city to city and may be revised from time to time, with or without prior notice.
Can I place multiple orders in a Single Day ?
Answer
Yes, customers can place multiple orders in a single day equivalent to the Minimum Order Value.
What is the minimum amount for a customer to get free delivery ?
Answer
All orders meeting the minimum order value are delivered free of charge.
What is the standard delivery time ?
Answer
Orders placed before 2 PM today will be delivered by tomorrow. All orders placed after 2 PM today, will be delivered the day after tomorrow.
What are the different modes of payment available?
Answer
Customers can make payments using following modes of payments • UPI • Net Banking • Credit
How do I enroll myself for a Credit Program ?
Answer
Clicking the E-Pay Later banner on the Home page, will link you to the E-Pay Later website. Please follow the instructions for the required steps to apply for credit.
How will I know if any Item is eligible for return?
Answer
Please refer to the customer return policy. You may initiate the return / refund request accordingly.
Can I initiate the Door Step return in full & In Partial ?
Answer
Yes, Customers can initiate the return in full & in partial at the time of delivery. Please speak to the delivery partner for further processing
How can I contact JioMart Partner Care ?
Answer
You can reach our JioMart Partner Care at 1800 891 2345.